Wilshire and San Vicente
I had to get a new phone today. After years and years with my old iPhone SE, the screen cracked for the first time after I dropped it on Tuesday. The phone is so old that the repair shop didn’t have any screens in stock that would fit it. For some time now, it’s been slowly dying due to the increasing size of iOS and mobile apps, and so I took this as the final sign it was time to finally upgrade.
So I bought a new phone this afternoon. Afterward I had to go to Beverly Hills for a medical appointment, and I found myself sitting in the waiting room with some time to kill. Fiddling with this new iPhone, trying to figure out why Apple has made iOS so ugly over the past few years, I was struggling. Holding the phone along the base as I am used to, my thumb couldn’t reach the navigation buttons at the top of the screen—an action that was pretty simple on the SE. This seems like a flaw in basic functionality from a product design point of view, as my hands are a pretty decent size and should have no trouble reaching across a screen.
It felt really appropriate I was discovering this new inconvenience in Beverly Hills.
Ten years ago, the iPhone was a perfectly fine device that was well-designed and comfortable. Somewhere along the line, though, that American idea of Bigger is Better seemed to take hold and the phones became more like mini-tablets. (I held on to my old phone for so long because it was the same size as an iPhone 6, which was nearly perfect.)
But in America, we take what we can get even—and especially—when we don’t need it. Beverly Hills is the type of city that exemplifies this idea. The palm trees, taller than most in the rest of LA, soar above Wilshire Boulevard. The showrooms for supercars that couldn’t be driven on a majority of the pothole-laden streets of Los Angeles appear sandwiched between realty estate agencies and hot yoga studios. The ostentatious houses that could reasonably house six families have two luxury cars in the driveway.
This sickening need for excess factors in at scale, from the obscene lifestyle indulgences of Beverly Hills down to the fact the smallest phones on the market are too big to fit comfortably in the hands of a grown man. The fundamentals of design are based around function, and we’ve warped that under capitalism to prioritize form, often to the detriment of everything else. Be they systems of urban infrastructure and city planning to products being of lower quality while getting more expensive, the language of constructing our physical reality has been upended by the profit motive.
God I hate going to Beverly Hills.